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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Blackpokies Casino, including its website, games, account services and related features. Please read them carefully before registering, depositing funds or placing a wager. By using the service, you acknowledge that you have read, understood and accepted these terms. If you do not agree with any part of them, you should not use the service.
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1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Blackpokies Casino. They apply to your access to and use of the website, games, account area, payment functions, promotions and any other services made available through the platform. Additional rules may apply to particular games, promotions or features. Where additional rules are shown, they should be read together with these Terms & Conditions. If there is an inconsistency, the specific rules for the relevant feature may apply to that feature.
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Blackpokies Casino may update these terms from time to time to reflect changes to the service, technology, legal requirements or operating practices. The latest version will be made available on the website. Changes normally apply from the time they are published, unless a different effective date is stated. You should review this page regularly. Continuing to use the service after an update means that you accept the revised terms.
The service may not be available in every location. You are responsible for checking whether online gambling is permitted where you live and for complying with all laws that apply to you. Blackpokies Casino does not invite a person to use the service where doing so would be unlawful. Access may be restricted, suspended or withdrawn for a particular country, state, territory or location without notice where this is required or considered appropriate.
Website content is provided for general information and entertainment. Although reasonable care may be taken to keep information current, errors, interruptions, delays or omissions may occur. Nothing on the website should be treated as financial, legal or personal advice. You should obtain independent advice if you are unsure whether gambling is suitable for you or whether your use of the service is lawful.
2. Eligibility and player accounts
You must meet the minimum legal age and any other eligibility requirements that apply to you before opening or using an account. You must not create an account if you are prohibited from gambling, subject to a self-exclusion arrangement, restricted by law or unable to enter into a binding agreement. Blackpokies Casino may request information or documents to confirm your identity, age, location, payment ownership or other eligibility information.
You may only register one personal account unless an exception is expressly approved. Information supplied during registration must be accurate, complete and kept up to date. You must not register using another person’s identity, provide misleading information or allow another person to use your account. You are responsible for keeping your login details confidential and for all activity conducted through your account, except where that activity results from a confirmed failure by the service to protect your account.
You should contact Blackpokies Casino through the support options available on the website as soon as you become aware of suspected unauthorised access, an incorrect transaction or a security issue. You must not attempt to bypass account controls, verification checks, geographical restrictions, self-exclusion measures or other safeguards.
Blackpokies Casino may refuse an application, pause an account, limit access, cancel a transaction or close an account where this is reasonably necessary for security, verification, responsible gambling, legal compliance, prevention of fraud or protection of the service and its users. Where permitted, you may be given information about the reason for an action. Some information may need to remain confidential where disclosure could compromise security, an investigation or a legal obligation.
You remain responsible for activity carried out before an account is closed or suspended, including any valid obligations that arose under these terms. If an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and the operator’s procedures. Funds may not be released where doing so would be unlawful or where the balance is connected with fraud, a breach of these terms or another unresolved issue.
3. Deposits, wagers and withdrawals
You may only use a payment method that is registered in your name or that you are authorised to use. You must not use a payment account, card, wallet or other instrument belonging to another person without proper authority. Payment transactions may be subject to checks by Blackpokies Casino, financial institutions, payment providers and relevant compliance systems. A transaction may be delayed, rejected, reversed or cancelled where a check cannot be completed or where the transaction appears irregular.
You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and placing a wager involves risk. You are responsible for checking the stake, game, selections and other details before confirming a wager. Once a wager has been accepted, it generally cannot be changed or withdrawn, except where the game rules, applicable law or a technical correction allows otherwise.
Game rules, displayed information and any applicable promotional terms explain how wagers are recorded, settled and paid. If a technical error, obvious display error, system fault or other malfunction affects a game or transaction, Blackpokies Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. Wagers or results may be declared void where this is necessary under the relevant rules or applicable law.
Withdrawal requests may be subject to account verification, payment checks, fraud prevention procedures and any applicable rules for the relevant service. The available withdrawal methods may differ from the methods used for deposits. You must provide information needed to process a withdrawal and must ensure that it is accurate. Processing may be affected by third-party payment providers, banking systems, public holidays, security checks or legal requirements.
You are responsible for any taxes, duties or reporting obligations that may apply to you in connection with gambling activity or funds received. You should keep your own records and obtain independent tax advice where necessary. Blackpokies Casino may retain or disclose information where required for legal, regulatory, financial crime prevention or payment purposes.
4. Promotions, responsible gambling and prohibited conduct
Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own terms, including eligibility conditions, participation requirements, expiry rules, wagering requirements, game restrictions and any limits stated with the offer. You should read those terms before accepting or using a promotion. If promotional terms conflict with these general terms, the promotional terms apply to the relevant offer.
Unless expressly stated otherwise, promotions are intended for genuine recreational use and may not be combined, transferred, sold or used with multiple accounts. Blackpokies Casino may withhold, amend or remove a promotional benefit where it has been obtained in error, through misuse, fraud, collusion, multiple accounts, automated activity or a breach of the relevant terms. Any decision will be made subject to applicable law and the information reasonably available at the time.
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of time and spending, and never chase losses. Do not gamble when upset, under the influence of alcohol or drugs, or when gambling may affect your work, relationships or financial obligations. Responsible gambling tools and support information may be available through the website.
You must not use the service for unlawful activity, money laundering, fraud, cheating or any other improper purpose. You must not manipulate games, exploit a software or payment error, interfere with the website, use malware or automated systems, attempt to gain unauthorised access, or assist another person to breach these terms. You must not harass staff or other users, upload harmful material, infringe intellectual property rights or use the service in a way that could damage its operation or reputation.
- Do not use another person’s account or payment method without authorisation.
- Do not create duplicate accounts to obtain a benefit or avoid a restriction.
- Do not use bots, scripts, scraping tools or other automated methods to access the service.
- Do not attempt to conceal the source of funds or provide false verification information.
- Do not encourage a self-excluded or otherwise restricted person to gamble.
5. Privacy, content, liability and termination
Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide the service, verify identity and age, process payments, manage accounts, prevent fraud, meet legal obligations, improve the website and provide customer support. Third-party providers may process information where they are needed to support these functions. You should read the Privacy Policy for further information about how information is managed.
The website, software, games and materials are owned by or used with permission by Blackpokies Casino and its relevant providers. You may use them only for personal, lawful and non-commercial purposes in accordance with these terms. You must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially exploit any part of the service unless you have written permission or the law permits it.
To the extent permitted by law, Blackpokies Casino is not responsible for loss or damage caused by events outside its reasonable control, including telecommunications failures, internet outages, device problems, cyber incidents, payment service interruptions, software faults or changes in law. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation.
Subject to non-excludable rights, you use the website and games at your own risk. Blackpokies Casino does not guarantee that the service will always be available, uninterrupted, secure, error-free or suitable for every purpose. You should use appropriate security software and maintain control of your own devices, passwords and internet connection.
You may stop using the service at any time. Blackpokies Casino may suspend or terminate your access where you breach these terms, where continued access creates a legal or security risk, or where the service is changed or withdrawn. Provisions dealing with transactions, intellectual property, privacy, liability, investigations, dispute handling and any other matter intended by its nature to continue will remain effective after termination.
If you have a question or concern about these Terms & Conditions, use the customer support or website contact options made available by Blackpokies Casino. We may ask for information to verify your account before discussing account-specific matters. These terms, together with any applicable game, promotion, privacy and responsible gambling information, represent the rules for using the service, subject to rights and obligations that cannot be excluded under applicable law.
